Covid-19

Changes in the clinic

Covid-19

As a result of Covid-19 we have altered our clinic to ensure both our staff and patients remain safe

We started implementing best practice hygiene, cleaning and screening measures at the inception of the COVID-19 outbreak.

We are screening all patients on confirming appointments to discern travel history or known exposure and symptoms to reduce further increasing the risks to our patients and staff of the COVID-19 virus.

We are applying social distancing measures in our clinics

Social distancing wherever possible is an effective way of decreasing the likelihood of transmitting coronavirus. With this in mind, we are:

  • We are working on our patient lists to reschedule non-urgent appointments and reduce the number of patients our ophthalmologists will see in a day.
  • We are asking that you arrive on time for your appointment, rather than too early, this will minimise the amount of time you spend in our waiting rooms or reception.
  • We are asking you not to bring any other person with you to your appointment. If absolutely necessary, only one accompanying adult family member/friend is to attend. Other family members or friends will not be allowed to enter the facility or to wait in lobbies or common areas.
  • There are seats to wait outside on our veranda
  • We have moved seating in our patient waiting areas to approximately 1.5 metres apart.
  • Clear screens are in place in our reception and in treatment areas

What can you expect when you arrive:

We have implemented a risk assessment barrier system at the entrances to our clinics; this process involves temperature checking and a risk assessment questions

Patients are asked to answer the following questions upon arrival:

  • Have you travelled outside of Tasmania/NW coast in the last 14 days?
  • Have you got family or friends that have travelled outside of Tasmania in the last 14 days that are quarantined in your house, and if you have are they symptomatic?
  • Have you been in contact with anyone that is sick, can you tell me their symptoms?
  • Have you got any flu like symptoms, scratchy throat, cough, fever?

Once our clinic staff have gone through these questions with you and we are satisfied that you are at reduced risk of having coronavirus we will proceed with checking your temperature.

Patient temperature reading must be <37.5

All of our clinical staff are wearing face masks

We are rescheduling appointments for patients with non-urgent ophthalmic problems

We are rescheduling non-urgent appointments on the basis of clinical need. Our Ophthalmologists are reviewing each patient’s requirements individually. If your appointment is affected by this, you will be contacted by a member of our team to reschedule your appointment.

For the moment, it is likely appointments will be rescheduled for some time after the 1st of June. The coronavirus situation is changing daily we will update our patients as soon as possible if anything changes.

If your appointment does get cancelled, it is because the risk to your eye health is considered low, but if you have any concerns the doctor will be happy to discuss them with you and the best way to manage your condition.

“If your appointment has been cancelled and you feel that your eye health is deteriorating, please contact the clinic for advice. We will continue to provide urgent and emergency eye care for everyone who needs it.”

We understand if you feel uncomfortable coming to your scheduled appointment  and will check with the doctor the clinical risk to defering the appointment and making arrangements as appropriate for your optimal care.

 

Find Us

80 Queen Street,
Sandy Bay 7005